Local Aussie Heart, Leading Edge
Our Mission
Heya is your local AI voice assistant company, proudly Australian from the ground up. We're on a mission to transform how small businesses handle customer service by making enterprise-grade AI technology accessible, affordable, and authentically Australian. While others focus on big corporations, we're here for the local cafés, tradies, medical practices, and shop owners who keep our communities thriving. Our goal is simple: give every Australian business owner the power of AI with the warmth of local service.
We're not just building AI – we're building better lives for Australian business owners.
Our Purpose
We exist to transform how small businesses handle customer service. It's not just about answering calls – it's about giving business owners their time back. Time for family. Time for growth. Time for what matters most. We're here to level the playing field, helping local Australian businesses compete and thrive in an increasingly digital world.
Our Story
It started with a conversation a Melbourne based Law Firm. Josh, a talented lawyer running his practice, was constantly torn between serving his clients and managing an endless stream of phone calls. Like many small business owners, he was working late into the night returning missed calls, losing family time, and watching potential clients slip away during busy court days.
As AI technology veterans, we knew there was a better way. While large law firms had entire teams handling client communications, small practices like Josh's were left struggling with outdated solutions that were either too complex or too basic for their needs.
That's why we created Heya. We stripped away the complexity but kept the power. We made it speak with a true Australian voice and understand the nuances of local business culture. Most importantly, we made it work for people like Josh – professionals who excel at their craft and deserve technology that helps them focus on what they do best.
Today, we're a proudly Australian company, built by Australians for Australians. Our team brings decades of AI expertise, but our hearts belong to local business. We handle your data with bank-grade security, support you like a neighbor, and never stop innovating to keep you ahead